We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of bagglam (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://bagglam.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Satisfied with the order received. There is no smell, zippers work, the color is beautiful. In belarus the parcel came for a month.
15 Apr 2019 09:32
Mega-fast delivery-only 2 weeks from the moment of order. I liked the bag, a lot of pockets, the seams are neat, the zippers are working. The color is beautiful, in my opinion, a little darker than in the picture. Perfect for the summer, on vacation, when you need to have an umbrella, and water, and a thousand more useful things. The length of the handle is adjustable, different wearing options are possible. Thank you!!!
8 Apr 2019 21:38
Bag norms. Counted 9 pockets. All roomy. Very comfortable and looks great. Delivered quickly and in good condition.
5 Apr 2019 00:36
Comfortable beautiful bag. Lots of pockets and pockets. I liked it very much. Thank you! It's been a long drive, but it's because of the holidays.
3 Apr 2019 08:41
The quality of the goods at the height, the zippers are plastic, which is very convenient; many pockets for small things, but, unfortunately, the main pocket does not fit the a4 format. Very satisfied with the purchase; delivery is not fast, but quite acceptable.) i recommend))
2 Apr 2019 01:41
Great bag. Light, roomy. Looks not cheap
1 Apr 2019 03:11
Super bag! I'm delighted! Thank you! And delivery is fast.
26 Mar 2019 05:28
Pretty fast delivery, i liked the bag, a lot of pockets, a little threads stick out, but as for me it's not deadly, let's see how much it will be worn. Thanks to the store, i will order more
17 Mar 2019 09:06
Delivery 2 weeks. handbag is cute, even better than the picture. thanks
1 Mar 2019 03:15
Super transaction: (1) 26 days to the US; (2) high quality and colorful bag; (3) numerous pockets and areas for cell phone, wallet, tablet, cards, and keys; (4) item matches the photo and description; and (5) secure packaging. Thanks, Seller!
22 Feb 2019 03:48
Corresponds to the description, light, roomy.
18 Feb 2019 11:59
Very fast and accurate to the thought
15 Feb 2019 12:46
The bag is excellent, i order the second one, my mother. Thank you store
11 Feb 2019 21:44
A very well designed bag. Thanks
11 Feb 2019 11:44
All my handbag experiments ended in this format. Capacity, price, quality, appearance, ergonomics-everything in this handbag merged! Bought 5 years ago black. Yuzala mercilessly! I stuffed to the refusal, washed in the car, only trips by public transport in peak hours daily what are worth. Bag alive all the living! Accessories, fabric, lining are intact. From heavy cargo only the other day the belt on the seam broke off, sewed and-again in the fight! Appearance is the most decent! I ordered another couple of other colors. What climbs in addition to the trifles of the female tree for beauty, documents, smart, travel, a couple of packs of cigarettes and a bunch of keys in the housekeeper: an umbrella, a bottle of water 0,5, two folding tueska with breakfast and lunch (back to carry not so bulky), purse-shovel, two mini-cosmetic bags with tablets and electronic carriers. And many more trifles on pockets like headphones, hairpins, etc. With all this, the bag does not look "shopping", but quite a lady. Only functional.
31 Jan 2019 06:34
A good bag, not small, but not too big, many pockets, comfortable, nylon, everything corresponds to the description, only the blue color is darker than in the photo.
22 Jan 2019 07:12
Thank you!!! Super bag! I recommend. The quality is excellent. In chelyabinsk came for 14 days. The parcel was tracked completely from the moment of shipment to receipt.