We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of bagglam (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://bagglam.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag is happy. Fit laptop, headphones, charging, mouse and still a lot of space left
24 Apr 2019 19:08
This bag is exactly what I wanted! Holds a little more than just my laptop. It’s as pretty as the picture.
24 Apr 2019 11:46
23 Apr 2019 08:18
Bag class, but there is a small smell. I'm supposed to leave. I ordered 17.3, came up, but in the butt. Even put in the bag should be a watchman vertically. Therefore, if possible, it is better to take a larger size.
23 Apr 2019 07:13
22 Apr 2019 10:34
The bag is comfortable, the quality is decent. Multi pockets, laptop fits, store thanks.
21 Apr 2019 07:19
Problem in sewing the grip
20 Apr 2019 05:53
I think that i will wear this bag not only with an ipad, but also just like that. Read reviews, all were satisfied and i'm happy. Many convenient roomy pockets, everything is very high quality. In cheboksary came in 2 weeks, although usually i almost 2 months wait for the parcel. There was a slight smell, but already passed. It's really not just a tablet bag, it's a stylish and practical addition to the image) i'm happy!
20 Apr 2019 02:42
Neat and roomy bag! All ok! Thank you!
19 Apr 2019 06:06
18 Apr 2019 12:36
For the game laptop 17, back to back.
18 Apr 2019 09:24
The bag is good, it corresponds to the description. Came pretty fast.
18 Apr 2019 04:31
Bag class! I got it fast. Seller rekamenduyu.
18 Apr 2019 04:08
Delivery is fast. I liked the bag. There is a slight smell, but not scary. Upset the post of russia, opened the package due to the lack of weight!
17 Apr 2019 03:02
I have a laptop 15,6 inches, but took a large size, because i also needed a large size for different papers. The bag is roomy, many pockets of all sorts. The only thing that confuses-belt mounts are located on one side-not the most reliable option, i really hope that they will not tear off, because my laptop is very expensive and necessary for work. In the future, i will add a review, how it is worn, etc. Delivery is fast.
16 Apr 2019 22:34
good quality, fast delivery. exactly as we expected, thanks!
16 Apr 2019 11:59
Very good laptop bag
16 Apr 2019 08:33
Excellent quality roomy comfortable store recommend
16 Apr 2019 05:08
The compartment under the laptop diagonal of 17.3 is too small, but perhaps a little stretched. In general, the quality suits quite. Inside stitched well.
15 Apr 2019 22:27
Delivery to saratov 15 days. Bag super. The quality is excellent, it corresponds to the description. I took without offices inside for 1310₽. The size 15,6 was too big. But it's not scary, accessories will be put.