We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of bagglam (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://bagglam.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The box corresponds to the description, neat, small.
22 Apr 2019 05:14
Excellent box for jewelry! Price = quality. Comfortable, neat looks and roomy enough. Before mo with delivery from russia came with a courier for 3 days. I was able to place 8 sets (earrings + ring) three pairs of carnations (for them there are special holes, chains, pendants and several ornaments that do not have pairs. Thank you for the goods!
20 Apr 2019 06:48
Thank you very much for the quality and super fast delivery. to moscow it turned out in 12 days.
15 Apr 2019 12:17
The order came quickly (israel), about three weeks. Well packed. Corresponds to the description. Fan is good. Thanks to the store.
15 Apr 2019 12:01
The goods to st. petersburg took days 8. the box is quality, but not large, for all my decorations there was not enough space. I want to pay attention, the box is not particularly deep, if you have a large size of rings, or large stones, perhaps the rings will stick in the mirror (top cover).
11 Apr 2019 08:05
Came exactly for 2 weeks. Packed perfectly: there was air packing, as well as a box branded under the box itself. Quality-do not complain!!! I'm very glad that i ordered it here! Thank you very much store for the speed, quality and low price. Such beauty can be on a gift without a conscience! I recommend this seller to everyone. Joy there is no limit)
8 Apr 2019 09:44
Delivered to the saratov region. In two weeks. The box is made neatly. When closing the ring do not rest in the upper part. Quite roomy. I am very happy with the purchase!
8 Apr 2019 01:32
Looks great quality of the goods, as described, while i am satisfied with my order.
6 Apr 2019 02:36
Exactly, as in the photo in the description, excellent quality, all stitching is smooth, leatherette quality, the size is comfortable!
4 Apr 2019 03:06
The box fully corresponds to the description. Very beautiful, neatly made. Full of delight! Fast shipping and shipping. Thank you store! Recommend seller and product!
2 Apr 2019 23:42
Super very fast shipping. Seller. I liked it very much.
2 Apr 2019 23:36
Super quality! The coloring is very beautiful, i recommend
1 Apr 2019 13:16
really Nice just like the picture! I only didn't realised the box is that small.