Return and Exchange Policy

At BAGGLAMBAG, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer the following return and exchange policy:

1. Return Period: You may return items within 30 days of receipt for a full refund or exchange.
2. Return Conditions: Items must be unused, in original condition, and with all tags attached. Proof of purchase is required.
3. Return Process: To initiate a return, contact our customer service at [email protected] with your order details. We will provide you with a return authorization and instructions.
4. Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a defective product or error on our part.
5. Refunds: Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item.
6. Exchanges: If you wish to exchange an item, please contact us to arrange the exchange process.